Payment reminder text messages you can copy
Asking for money is awkward. These messages take the awkwardness out. Start friendly, escalate only when you need to, and always include a way to pay in one tap.
Reviewed September 29, 2026 · Mandalo
Rules that make reminders work
- Include the amount, the job and the link every time, so the customer never has to look anything up.
- Send the first reminder quickly (within a day or two), while it's still a memory, not a grudge.
- Be warm first, firm later. Most late payers simply forgot.
- Keep it short. One ask per message.
The friendly first nudge
Hi [Name]! Quick reminder from [Business]: your $[amount] payment for [job] is still open. You can pay securely here: [link]. Thank you!
Hi [Name], hope you're happy with [job]! In case it slipped through the cracks, here's the payment link again: [link]. Appreciate you!
Hi [Name], just checking that the payment link I sent for [job] came through okay. Here it is again: [link]. Let me know if anything isn't working.
A week later
Hi [Name], following up on the $[amount] for [job] from [date]. If anything about the work wasn't right, please tell me and I'll make it right. Otherwise you can pay here: [link].
Hi [Name], your invoice for $[amount] was due on [date]. Could you take care of it by [new date]? Here's the link: [link]. Thank you!
Hi [Name], if it's easier, you can pay the $[amount] by card, Apple Pay or Google Pay here: [link]. No account needed. Takes about a minute.
Firmer follow-ups
Hi [Name], I haven't received payment for [job] yet. The balance is $[amount]. Please pay by [date] using this link: [link]. If there's a problem, call me and let's sort it out.
Hi [Name], this is a reminder that $[amount] for the work on [date] is now [X] days past due. Please pay by [date]: [link]. I'd rather resolve this directly with you.
Hi [Name], this is my final reminder about the $[amount] owed to [Business] for [job]. If I don't hear from you by [date], I'll need to consider other options to collect. Please pay here: [link] or call me to talk it through.
For regulars and repeat customers
Hey [Name]! Thanks again for today. Here's the link for this visit: [link]. See you next time!
Hi [Name], it looks like the payment for [job] didn't go through. No worries, sometimes cards get declined. You can try again or use a different card here: [link].
In Spanish
¡Hola [Nombre]! Le recordamos amablemente que su pago de $[monto] por [trabajo] a [Negocio] sigue pendiente. Puede pagar de forma segura aquí: [enlace]. ¡Gracias!
Make paying easier with a secure link in every reminder.
Frequently asked questions
How often should I send reminders?
One friendly reminder within a day or two, another about a week after the due date, then a firmer notice. After that, decide whether to escalate. See our guide on collecting from a customer who won't pay.
Does Mandalo send reminders automatically?
Not yet. Mandalo gives you the reminder wording and shows you what's pending or overdue, and you send the reminder yourself.
Send your first payment link today
No monthly fee. Mandalo charges $1.50 per successful payment, plus Stripe's standard processing fees.